Our helpline number:

Aurora’s out of hours helpline – 5pm to 8am Monday to Friday and 24hrs over the weekend 02394 216 816

How can we help you?

Choose from our contacts below.

Contact for a domestic violence or abuse situation:

If you are in danger ALWAYS DIAL 999

  • Aurora’s out of hours helpline – 5pm to 8am Monday to Friday and 24hrs over the weekend 02394 216 816
  • For Hampshire, including Southampton and Portsmouth you can call the Stop Domestic Abuse advice line – 03300 165 112
  • The national Domestic abuse helpline is also open 24/7 – 0808 2000 247
  • If you want advice on who to speak to in your area you can call us in office hours 023 9247 9254

To find out more about our Domestic Violence and Abuse services, click here.

Contact regarding a stalking concern:


Whether you need help with a stalker, want support regarding a past stalker issue, or anything else stalker related, reach out to one of the specialist stalker services below:

If you are in Thames Valley you can contact us:

If you are outside of Thames Valley you can contact:

To find out more about our stalker services, click here.

Contact for a sexual violence issue:

If you think you have been raped or been through sexual violence, no matter how long ago, here is some information about other support services in Hampshire. If you are in danger, contact the police on 999.

To find out more about our Sexual violence services, click here.

Members of the Armed Forces:

If you are a member of the forces community looking for support around these issues, please get in touch. You can contact us in a number of ways:

*voicemail service may be in operation.

To find out more about the work we do with the armed forces community click here.

DVA cars:

To find out more about our DVA Cars™, click here.

If you want to volunteer:

We have opportunities within our organisation for volunteering across a range of our services: If you are interested in becoming a volunteer, please contact us on or call us on 023 9247 9254.

General enquiries:

For general enquiries or to make a donation to support our work, please call 023 9247 9254.

For information on our services in other languages, please email us at

Do you want to give feedback on our service?

Aurora New Dawn welcomes feedback, comments and suggestions in relation to any aspect of our service. Please give us your thoughts by completing this survey. If you would like to contact us directly please do so at

Next step…

Speak to your MP about ensuring that specialist victims services are funded in your area.

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